In the context of business correspondence within the United Kingdom, email remains a primary tool for formal and semi-formal exchanges. Whether engaging with clients, stakeholders, or internal teams, attention to tone, structure, and clarity is essential. Below is a checklist outlining key elements typically found in a well-composed business message:

  • Subject Line: Concise and informative, e.g., "Quarterly Sales Report Submission"
  • Salutation: Formal greeting such as "Dear Mr. Smith"
  • Body: Clear and purpose-driven message, divided into logical paragraphs
  • Sign-off: Professional closure, e.g., "Kind regards"

Always tailor the level of formality according to the recipient’s role and your relationship with them.

The structure of an effective email should follow a logical order. Below is a suggested sequence to ensure clarity and coherence:

  1. Opening statement outlining the purpose
  2. Supporting details or background information
  3. Action points or requests
  4. Closing remarks and contact details
Section Purpose Example
Subject Line Summarize email content Invoice Query – March 2025
Opening State reason for writing I’m writing to confirm the meeting schedule...
Conclusion Summarize or call to action Please let me know by Friday.